Frequently Asked Questions
Hardy Oak offers a range of 1, 2 and 3-bedroom floor plans. The availability changes frequently, so it's best to check the Floor Plans page on our website or give us a call for the latest listings.
Let us know which floor plans you're interested in, and our dedicated leasing team will provide the most up-to-date pricing information.
Scheduling a tour is easy! You can book an in-person guided tour on our website, or you can contact our leasing office directly. We'll be happy to arrange a convenient time for you to visit our San Antonio community and explore all its features.
Hardy Oak is located at 23975 Hardy Oak Blvd in the heart of San Antonio, Texas.
Hardy Oak offers a blend of Hill Country charm and modern convenience, with easy access to shopping, dining, major employers, and some of San Antonio’s best outdoor destinations.
You’ll enjoy being close to scenic spots like Stone Oak Park and Friedrich Wilderness Park, ideal for walking, biking, or spending time outdoors with your pet. Daily errands are simple with nearby centers like Village at Stone Oak and Huebner Oaks Shopping Center.
For shopping and dining, you’ll have great options nearby at The Rim, with even more choices just a short drive away at La Cantera.
Commuting is a breeze with quick access to Loop 1604, US-281, and I-10. Whether you're heading to downtown San Antonio, the Medical Center, or San Antonio International Airport, you’ll love how connected Hardy Oak truly is.
Our application process is straightforward. You can apply online through our secure applicant portal. We'll need some basic information, like rental history and income verification. Please note that an application fee (non-refundable) per resident may apply.
Our community uses AI-driven fraud detection software, enabling us to quickly pinpoint any tampered or modified bank statements, pay stubs, and documents with over 99% accuracy. Your safety is our priority!
Our team will guide you through the application process and keep you informed at every step. Please note that our community does not accept reusable tenant screening reports and is not approved for the Housing Choice Voucher Program (HCV) at this time.
Resource: Visit the Texas Department of Housing and Community Affairs
*Equal Housing Opportunity*
Lease terms may vary by property, but typically we offer 6 to 12+ month lease options.
Base rental rates depend on factors like lease terms, location, and amenities. You can find more information at our Floor Plans page, or we can provide availability and detailed pricing information when you inquire about a specific apartment home.
Yes! Pets are welcome at our community. We’re happy to invite both dogs and cats to join you in your new home—restrictions apply, and our team is here to help guide you through the details.
When you apply, we’ll walk you through our pet policy, including all fees and monthly pet rent. We can also point you to nearby parks, trails, and pet-friendly spots to help you and your furry companion feel right at home.
Here’s a quick look at our pet policy:
PET POLICY
- We welcome up to two pets per apartment home.
- Weight Limit: 80 lbs total per apartment
- Pet Fee: $250 non-refundable per pet
- Pet Deposit: $250 per pet
- Pet Rent: $20/month per pet
Please note that breed restrictions do apply. Contact the leasing office for details on restricted breeds or to confirm if your pet qualifies. We’re happy to help you find the perfect home for both you and your pets!
Yes, every home in Hardy Oak is equipped with a full-size in-home washer and dryer. For more details, contact our friendly leasing team.
Yes. We have a dedicated, on-site maintenance team ready to address any issues promptly. Emergency maintenance is available 24/7, 365 days a year, and our team is always on call to assist you.
For routine service requests, residents can easily submit a request through our online resident portal or by contacting the leasing office directly. Emergency issues are always given the highest priority to ensure your comfort and safety.
Both cable and high-speed internet services are provided by AT&T. For more information, please reach out to our wonderful leasing staff!
Yes. Hardy Oak requires all residents to maintain renter’s insurance throughout the duration of your lease, including renewals, with minimum liability coverage of at least $300,000. All adults over the age of 18 must be on the policy. This helps protect your personal belongings in case of unexpected events. It's an affordable way to ensure peace of mind throughout your lease.
Yes. We offer online rent payment options through our secure resident portal. Residents may download the RentCafe Resident App from the App Store or Google Play for easy account access. With the app, you can view your balance, make secure payments, and manage your lease— all from your mobile device.
We also partner with Flex— a monthly subscription service** that helps you pay rent on time, improve cash flow, and build credit history. Each month, Flex splits your rent into two payments— you pay part of your rent up front, and the rest later in the month when it works best for you. Ask our friendly leasing staff about program details and resident eligibility.
**Flex services are offered as a monthly membership with a recurring fee of $14.99, which includes access to a Flex line of credit from Blue Ridge Bank, N.A., Member FDIC or Lead Bank, at 0% APR. An application and approval are required. A bill payment fee of 1% of your total rent is also charged when you pay your rent using Flex (additional card processing fee applies when using a credit card). Membership is subject to credit approval, and individual credit line amounts vary based on eligibility (graphics are illustrative only). Active membership requires timely payments each month and will automatically renew until canceled. Flex reports payment history to TransUnion, and late or missed payments may be reflected on credit reports. Terms and conditions apply. Visit GetFlex.com to learn more.
Yes! We’re proud to partner with Flex — split your rent into two payments and pay on your schedule!
Flex is a monthly subscription service** that helps you pay rent on time, improve cash flow, and build credit history. Each month, Flex splits your rent into two payments— you pay part of your rent up front, and the rest later in the month when it works best for you. Ask our friendly leasing staff about program details and resident eligibility.
**Flex services are offered as a monthly membership with a recurring fee of $14.99, which includes access to a Flex line of credit from Blue Ridge Bank, N.A., Member FDIC or Lead Bank, at 0% APR. An application and approval are required. A bill payment fee of 1% of your total rent is also charged when you pay your rent using Flex (additional card processing fee applies when using a credit card). Membership is subject to credit approval, and individual credit line amounts vary based on eligibility (graphics are illustrative only). Active membership requires timely payments each month and will automatically renew until canceled. Flex reports payment history to TransUnion, and late or missed payments may be reflected on credit reports. Terms and conditions apply. Visit GetFlex.com to learn more.
Hardy Oak is professionally managed by Parktown Living Property Management. To contact the property manager of Hardy Oak, contact the leasing office at (833) 796-1357. The Hardy Oak leasing management office is located at 23975 Hardy Oak Blvd San Antonio, TX 78260.
For questions related to Hardy Oak, please contact the Hardy Oak community manager directly. Residents can submit a maintenance request or submit rent payments online by logging into the Hardy Oak Resident Portal online.
For general questions and national inquiries that will be directed to the Parktown Living corporate office, please visit Parktown Living online.
Parktown Living stands for more than property management— it stands for leadership that puts residents first.
You’ll find that Parktown Living-managed properties are powered by transparency, kindness, and genuine care. That's because we've built a community culture focused on respect, inclusion, and belonging, where our residents and team members are treated like family.
Our leadership doesn’t believe in “because that’s how it’s always been done.” We question, refine, and evolve. We’re human-centered, approachable, and deeply engaged in every aspect of our apartment communities. We’re powered by ambitious, fun people who show up for each other and our residents every day.
That’s what makes properties professionally managed by Parktown Living a place where people (and pets!) truly want to live and work.
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